Frequently asked questions
I was a member of the old site. Is my account still valid?
Yes your account is still valid. The only thing that has changed is how you login. You will now need to login using your email address.
If your email address is already registered with Hallmark, but you have not validated your account you will recieve a message when you log in with the option to resend a validation email. Once you have clicked on the link in your validation email you will be able to access to your profile area.
What are Friendship Points?
Friendship Points are the special currency available exclusively to Forever Friends Members. You must be a member and logged in to collect and spend your points.
How can I collect Friendship Points?
You can collect Friendship Points for various activities on the site and use them to get all sorts of exciting things. Click here to see how you can start collecting today.
How do I use Friendship Points?
Friendship Points can be used on this site to download digital goodies, gain access to exclusive site content and enter online competitions. Click here to see all the goodies available to you as a member.
Where can I find Forever Friends Goodies?
You can get your hands on Forever Friends gifts in a wide range of shops and retail outlets all over the country – and the world! Unfortunately, there are just too many for us to list them all here – so we can’t let you know who sells what, and where. If you’re living in the UK, you can always contact your local Hallmark store to find out whether they have what you’re after. Find the Hallmark store nearest to you by clicking the link below and using the store locator:
http://www.hallmark.co.uk/instore/shop-locator
How do I enter the competitions?
Competitions are available exclusively to all Forever Friends members. If you are a member, just login and click on the competiton page in your profile section. If you’re not a member, then sign up today and join the fun!
I didn't receive my registration email
There are a couple of reasons why you may have not received your registration confirmation email.
Wrong email address
If you entered an incorrect email address when you registered, this will prevent you receiving any emails from foreverfriends.co.uk. Please re register using your correct email address.
The email was blocked
In some cases your email provider may block emails from us. This could be due to a restrictions on the email account that is provided to you. For information on your email restrictions please contact your email account provider
I have forgotten my password
If you have forgotten your password, don't panic! Simply go to the sign in page and click on the forgotten password link. Enter your email address and we will send you a new password. You can change your password at any time in the My Forever Friends Section of the website.
